Turn undocumented team processes into watchable recordings that anyone can follow. Video documentation captures mouse paths, keyboard shortcuts, and decision logic that text docs struggle to convey.
Pick a process that at least two people need to follow. High-value targets: anything that requires a Slack message every time someone forgets how.
Go slower than you normally would. Pause briefly before each step so the viewer can absorb what just happened.
When you choose option A over option B, say why. The decision context is the part that gets lost in written SOPs.
After the happy path, record what to do when something goes wrong — the API returns an error, a field is missing, or an approval is rejected.
Upload to Screenify and link from your team's Notion wiki or Confluence page. Tag videos by process name so they surface in search.
Workflows often rely on shortcuts (Ctrl+K, Cmd+Shift+P). The keyboard overlay shows exactly which keys you pressed so viewers can replicate the action.
In complex multi-panel UIs, a highlighted cursor keeps the viewer's eye on the right spot as you navigate between sections.
Searchable transcripts let team members jump to the relevant section of a 10-minute workflow recording instead of watching the whole thing.
Trims dead air from page loads or slow transitions, keeping the documentation video concise and watchable.
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